What Clients Have Found Working with Us
Honest accounts from businesses who have completed a Health Review, built an integration, or stayed on the Watch Service.
Back to Home7 yrs
Operating in Thailand since 2019
40+
Business clients served
4.9
Average satisfaction rating
96%
Integrations still running after 12 months
What Clients Have Said
Somchai Kraisakdi
Operations Manager — Khon Kaen
"We started with a Health Review because we had no idea which of our systems was actually ready for an AI connection. The report we got back was clear enough that even our non-technical staff could understand the options. We moved forward with the Observed Integration about a month later."
May 2026
Natthamon Panyawong
Director — Professional Services, Bangkok
"The monitoring dashboard they built is something I check every morning. It takes thirty seconds. If everything is green, I move on. That alone has saved us hours of guesswork every month. The integration itself works well — the process of getting there was a bit slower than I expected, but the result was solid."
April 2026
Wanchai Siripornchai
IT Lead — Logistics Company, Chiang Mai
"We have had third-party integrations fail on us before with no warning. With Kanya Digital's work, we found out about a degraded connection before our operations team even noticed anything odd. That kind of early signal is worth more than the monthly monitoring fee many times over."
May 2026
Pichaya Apipatchai
Co-Founder — Retail Tech, Udon Thani
"What I appreciated most was that they told us one of our systems was not really ready for an AI connection yet. We got that information in the Health Review. It saved us from spending money on something that would have struggled. We are building out that system properly now and will come back for the integration."
May 2026
Thanaporn Ratanapakorn
Finance Manager — SME, Khon Kaen
"The pricing was clear from the first conversation. No sudden additions to scope. We paid what we were quoted. The monthly reports from the Watch Service are short and readable — I can understand them without a technical background, which is what I asked for."
April 2026
Boonsong Laohachai
Head of Operations — Distribution, Nakhon Ratchasima
"We were sceptical about AI integrations because a previous experience had left us with something that only the original developer could maintain. The handover pack from Kanya Digital is different — detailed enough that our own IT team could take over if we needed to. That mattered to us."
May 2026
How Specific Engagements Played Out
Logistics Company — Document Processing Integration
5 weeks | ฿10,300Challenge
The company processed incoming freight documents manually — about 200 per day. Staff were copying information from PDFs into their logistics platform. Errors happened regularly and the volume was growing faster than headcount.
What We Did
After a Health Review confirmed the logistics platform had a workable API, we built an integration connecting a document AI service to the platform. Incoming PDFs are processed, key fields extracted, and data pushed to the platform automatically. The monitoring layer flags documents that fail extraction for manual review.
Results
Manual data entry dropped from 200 documents per day to roughly 15 — those flagged for human review. Staff time freed from data entry was redirected to exception handling and customer communication. The integration has been running for eight months with no unplanned outages.
"We almost did not do this because we were worried about reliability. The monitoring made the difference — we could see it working." — Operations Manager
Professional Services Firm — Client Query Routing
Health Review only — then self-implementedChallenge
The firm received a high volume of incoming client queries by email, many of which could be answered from an existing knowledge base. Consultants were spending time on queries that did not need their expertise.
What We Did
We completed a Health Review that mapped their email system, CRM, and knowledge base. The report identified two viable AI connection scenarios, with estimated effort and cost for each. The firm chose to implement one scenario using their internal IT team, using our report as the technical specification.
Results
The Health Review gave the firm's internal IT team a clear enough picture to build the simpler scenario themselves. They have since returned for a Watch Service arrangement to monitor the result. This is exactly the kind of outcome we hope for — the review is useful even when we do not do the build.
"The report was detailed enough that our developer could use it directly. We appreciated the honesty about what was feasible." — Director
Retail Business — Inventory Analysis Feed
8 months on Watch Service | ฿16,900/moChallenge
The business had already implemented an AI inventory forecasting tool but had no visibility into whether it was producing reliable outputs. Ordering decisions were being made based on forecasts, but nobody could tell when the model had drifted.
What We Did
We built a monitoring layer around the existing forecasting tool, comparing its outputs to a baseline pattern and flagging anomalies. The integration also feeds a summary into the operations manager's morning dashboard. Watch Service was engaged to keep the monitoring calibrated as the business's product mix changed.
Results
In the first three months, the monitoring flagged two periods where the forecasting model was producing outlier predictions. The operations team adjusted inputs both times before the forecasts affected purchasing. The monitoring layer has since become a standard part of their weekly operations review.
"We did not know how much we were flying blind until we had something to watch the watcher." — Co-Founder
We Are Based in Khon Kaen
All enquiries are handled by our own team — no outsourced support.
Phone
+66 43 247 6810Address
64 Thanon Maliwan
Mueang, Khon Kaen 40000
Hours
Mon–Fri 9:00–18:00
Sat 10:00–14:00
A Conversation Costs Nothing
Tell us about your systems. We will share honestly whether a Health Review is likely to be useful for your situation.
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